Occasionally it is not possible to gain your consent when disclosing information.
For example:
if it’s necessary to prevent a serious or imminent threat to life, health or safety such as in an emergency
If you do not wish for BODYSYSTEM to collect, use or disclose certain information about you, you will need to tell us and we will discuss with you any consequences this may have for your health care.

The law also requires us to disclose your health information to other third parties under certain circumstances.
For example:
to other health services or law enforcement agencies such as the police if you provide us with information relating to a serious crime, including serious assault, domestic violence or child abuse
to other agencies where the information relates to the safety, welfare or wellbeing of a child or young person
to comply with a subpoena or search warrant if your health information is required as evidence in court

You can request a copy of your health information by calling us on 6231 5991. A fee may be charged by us to prepare, collate and send you your health information

Our default is for you to
either collect your printed notes, or
we can send them via post to you

We will only email you your health information if we have your consent, having made you aware that there is a risk of your information being intercepted by a third party.

Your details and health information are stored on an individual file in your name on our practice management system – PracSuite. We work hard to ensure that your information cannot be accessed without approval and your consent, but unfortunately data breaches cannot always be prevented. Should a data breach occur, we will, to the extent that it is possible, take steps that are reasonable in the circumstances to notify each affected individual.

If we are unable to notify, or it is not reasonably practical to notify any or all of the affected individuals, we will publish a notification of our website and take reasonable steps to publicise the notification.